Our website address is: www.indeximate.com. Our Scattersphere web portal is held at www.scattersphere.net where each project has a separate login page. We are a privately held organisation (limited company) dedicated to preventing failure of subsea power cables. We are incorporated in the UK, Company Number 14507390. Registered Address: Indeximate Ltd, Suite 10f, 10th Floor, Mclaren, 46 The Priory Queensway, Birmingham, West Midlands, England, B4 7LR. You can contact us from ourweb enquiry page– please also use this for any privacy or data holding enquiries.
This policy covers the collection of personal data of registered users of the Scattersphere portal and does NOT cover any operational, commercial, or asset-related data such as our contractually defined “Monitoring Data”, “Indeximated Data” or “Risk Profile Data” the terms of which are governed by the contract between client and Indeximate.
We collect this data in order to satisfy the following:
We hold personal information on registered users of the Scattersphere web portal: Name, Position, Company, Email, Cell phone, Business Address associated with a specific named project.
We collect statistics on usage of the Scattersphere. We do not sell information to 3rd parties or use it for contact marketing – it is solely used to provide feedback on how our site is being used so we can optimise the content. Any data we collect is anonymised and prevented from being used for re-marketing.
As a registered user of the Scattersphere you will have requested sign up or been given sign up as part of a corporate subscription. Your details will have been passed as a requested registered user. This will have been conveyed via email to Indeximate.
This will include personal identifiers such as name, email address, telephone number, business details, business address.
If you visit and use the Scattersphere you will be prompted to let the website collect cookies on usage. IP addresses will be anonymised, and we do not permit re-marketing.
Session cookie (used to authenticate the user session, cleared when the user logs out of the session)
None.
_ga (cookie used to distinguish individual users on your domain, expires after 1 year)
_ga_###### (used by google analytics as side identifier, expires after 1 year)
None.
None.
We will store your information in cloud records of access (Google Big Query). We will store your access details in our authentication tool (Google Identity Platform).
Cookie information will be stored on your PC but will be transmitted (in anonymised form) to Google Analytics and by option the other destinations shown.
We do not share your date with any 3rd party other than may be required to execute legal proceedings – i.e. compelled by the legal system.
As noted, we use Google Cloud Services and Google Identity Platform to manage the storage of client data and access to the platform. The location of project Indeximated Data and Risk Profile Data will be governed by the terms of the commercial contract between Indeximate and the client.
Google Identity Platform may transfer user information outside the UK, we rely on Google’s Standard Contractual Clause (SCC) to protect user data in these situations.
Data security is central to our business purpose – your personal data is no different. We implement appropriate technical and organisational measures to protect personal data, such as encryption, access controls, and the use of Multi-Factor Authentication (MFA) for portal access. We take similar care over the underlying data.
Contact details may be held by individuals within Scattersphere for the duration of the client’s subscription period and will be deleted no later than 3 months after the subscription completes. See the cookie information section for details of expiry.
You have the following rights:
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us by the enquiry contact form on www.Indeximate.com, via your account manager email, or via the feedback tool in the Scattersphere or failing that direct to enquiries@indeximate.com .
If you have any concerns about our use of your personal information, you can make a complaint to us at the address linked at the top of this page:www.indeximate.com/contact-us/
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website:www.ico.org.uk